Shipping Policy
At Fenorre, we are committed to providing a reliable, transparent, and hassle-free shipping experience for every customer. Our goal is to ensure your order is processed efficiently and delivered safely.
All orders placed through Fenorre qualify for free shipping unless otherwise stated on a specific product or promotion. We believe online shopping should be simple and convenient, without unexpected shipping costs at checkout.
Orders are typically processed within 1 to 3 business days after payment has been successfully completed. During this time, we verify order details, prepare products for shipment, and conduct quality checks to ensure every order meets our standards.
Once an order has been processed and shipped, delivery typically takes between 10 and 18 business days. Delivery times may vary depending on your location, local carrier operations, customs processing, weather conditions, and other factors outside our control.
After your order has been dispatched, you will receive a shipping confirmation email containing tracking information. This allows you to monitor your shipment and stay informed about its delivery status.
While we make every effort to ensure timely delivery, occasional delays may occur due to high shipping volumes, carrier disruptions, customs inspections, adverse weather conditions, or other unforeseen circumstances. If your order experiences a significant delay, please contact our support team and we will do our best to assist you.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@fenorre.com. We may request photos and additional information to review the issue and provide an appropriate resolution.
Fenorre is not responsible for delays caused by incorrect shipping information provided during checkout. Customers are encouraged to carefully review all shipping details before submitting an order. If a package is marked as delivered by the carrier but cannot be located, customers should first contact the carrier directly. Our support team will gladly assist with any additional inquiries.
We continually strive to improve our shipping practices and work with trusted logistics partners to provide dependable service while minimizing unnecessary packaging whenever possible.
Fenorre reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective immediately upon publication on our website.
If you have any questions regarding shipping or delivery, please contact us at:
Email: info@fenorre.com
Thank you for choosing Fenorre. We appreciate your trust and look forward to serving you.